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Congratulations on being quoted in The Atlantic—such a well-deserved recognition for your valuable insights on starting a newsletter. And thank you for curating such a rich collection! Your diverse recommendations, from Jeremy Caplan's tools of 2023 to hidden gems, have me eagerly looking forward to diving into these reads.

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> I was quoted in this article, on the topic of [what I wish I’d known before I started my newsletter](https://inboxcollective.com/what-i-wish-id-known-before-launching-my-newsletter/).

That exactly happened to me. I provide technical services and had been using a Self-Hosted CRM (Contact Resource Management) system running on a Linux box. It was great in the beginning, maybe because I had more time and desire to learn those things. But as years past, I realized that I would constantly need to update and maintain it. And when it switched to a paid model completely, that was out of my price range, I realized I need to find another solution. I spent a year researching and testing other CRM options, on and off, because deep down, I really didn't want to continue to roll my own, but I didn't know that yet. When I did find a solution that I could implement there was so much friction around getting it deployed that I started to go into depression. It was then that I started to look for a way out. During my research, I looked a ZohoCRM, it was a online, cloud solution, but I was avoiding cloud solutions at the time because I didn't trust SAAS (Software as a service).

Finally I decided to just give in a bit, I did some research on the Zoho company itself and found that many of their customers thought they were pretty trustworthy, I also checked their support forums and found that they answered and resolve many of the important things their customers wanted. It took me 3 months to migrate my data and customize the platform the way I needed, this is in stark contrast to rolling your own which can take a year, maybe more, to get everything right.

This new platform has saved me more time then I ever thought possible. Not only because I don't have to worry about the hosting aspects of maintaining a server, but because of how mature their SAAS implementation was. Many of the integrations they have, improve the speed in which I provide my services, something I would have had limited time for if I hosted my own.

I just wanted to say, I make a point to read every thing you write in these newsletters, from top to bottom, because I know I am going to find things that are of interest and relevant to my particular writing style. You work is very valuable to me and I am forever in your debt. Thank you for taking the time out of your life to educate people on what you find interesting.

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I liked Zoho a lot when I used it, years ago in another life. I'm glad to hear their reputation is still good -- and that I'm able to be helpful!

Self hosting is a useful skill I'm glad I learned... But I'm also pretty glad I don't have to do it anymore 😂 good to hear I'm not alone!

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Hmmm. Julie Childs notebooks..I can see an "Elenor's Guide to top notch eating" coming :):). or MAYBE, the influence on Food Spices in Human History ( Wars have been fought over access to Spices).....The reason North America was discovered was Royals in pursuit of a shorter route to the Western Pacific/Indian Ocean region. And the history of Tea is fascinating....

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I am definitely the wrong person for a cookbook, although I do have a binder where I keep all the (annotated) recipes I use in plastic page protectors... I mostly just toss in a bunch of what I've got and it's never the same twice.

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